Frequently Asked Question

Delivery

• How is the tent delivered if I place an order on the website?
• If my tent is delivered damaged, what should I do?
• How long does it take for the tent to be delivered?

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Fastenings and installation

• Can a hussarde tent be installed on a roof rack?
• Is there a system to install a hussarde tent alone on the car?
• Can I leave my hussarde tent on my car all the time?

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Order

• Can I rent a Hussarde tent?
• Can I see the Hussarde tent before purchasing it?
• Can I pay in several instalments?

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Use and maintenance

• When will I need a removable ladder?
• What are the differences between cotton canvas and polycotton?
• I can’t fold the ladder correctly the buttons do not engage properly, is this a defect?

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Vehicle compatability

• Can a hussarde tent be installed on a roof rack?
• How can I install a hussarde tent on my vehicle?
• Are there any mandatory standards for roof top tents on cars?

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Warranty and refund

• What should I do if there is a problem with my hussarde tent?
• For how long is my Hussarde tent guaranteed?
• What are the advantages compared to other solutions?

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